Gloria Hotels & Resorts

Gloria Hotel Dubai presents a digital transformation


23rd July 2017

Dubai, 23 July 2017: Gloria Hotel Dubai has launched a brand new mobile app that enables browsing and booking on the go, catering to the rapidly expanding number of guests using smartphones to explore available hospitality options and will be using this innovative customer driven smart technology to translate into a significant boost in business.

The new Gloria Mobile App, have used technology to push the business boundaries, to ensure innovation and efficiency across the hotel, and meeting the dynamic and evolving needs of the guests. Offering guests, the ability to make choices and instantly book available rooms at great prices is expected to not just ease the booking process for guests but also boost reservations. In addition to the new app’s informative content, the design and interface have been developed to provide an excellent user experience, with topics well defined and categorized while effectively showcasing each hotel brand’s distinctive look and feel.

Understanding the changing times Gloria Hotel Dubai is embracing the smart technology service model even further with the introduction of online check-in facilities and several other tablet-delivered services. Guests at Gloria Hotel can now check-in online prior to the arrival via the links they receive in the booking confirmation email and it will also be available in the Gloria Mobile App. The guests then arrive at the hotel and simply collect their room key from a priority check-in desk exclusively reserved for online check-ins. 

On a further note Mr. Freddy Farid also said, “We are hoping to showcase Gloria Hotel in a multitude of different ways and lead the different markets to experience comfort living – a Gloria concept of stay in all the properties. The use of digital marketing to expand our brand communication and it has become an effective tool over time. Today's travelers are constantly connected but they have time constraints. They want information instantly and they value services that save time, we have introduced a number of ways that allow our guests to use smart devices to speed up the decision-making and booking process as well as cutting down on administrative tasks related to registration and payments – thus enhancing their overall experience."